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2 Messages
Monday, December 30th, 2024 9:53 AM
My modem and router haven't arrived
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Expert
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110.1K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
1.3K Messages
Hi there, @user_biozhn ! Thanks for reaching out to us here on the Community Forum! Sorry to hear you haven't received your device. You should have received an email with tracking. Are you able to see that message?
EG
Expert
•
110.1K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
•
1.3K Messages
4 months ago
Hi there, @user_biozhn ! Thanks for reaching out to us here on the Community Forum! Sorry to hear you haven't received your device. You should have received an email with tracking. Are you able to see that message?
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