Visitor

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4 Messages

Friday, February 27th, 2026 3:28 AM

xfinity reward olympic pin not received

I claimed a limited edition Olympic pin on Feb 5th but haven’t received it yet. It’s in my claimed rewards, "Enjoy this limited edition pin from Xfinity!"

1st Reported through customer care February 19, 2026 - Request [Edited: Personal Information] but haven’t heard back.

Would you please look into this? 

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Accepted Solution

Official Employee

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2.7K Messages

3 months ago

Hey @user_de7689865y, Thank you for visiting our official Xfinity Forums Community support page. We appreciate you taking the time to reach out and are taking advantage of our newly released Xfinity Membership program. With the 'Olympic Pins', you may be able to redeem the benefit, but the offer is valid only while supplies last. If no pin was received, there is no longer anymore in stock for shipment. 

We recommend frequently seeing what new Xfinity Membership benefits become available. The benefits do get published every Thursday, so that is the best time to check to see what new and exciting benefit becomes available next. 

Visitor

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1 Message

3 months ago

Just got my pin in the mail today

Official Employee

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2.8K Messages

Excellent, I am very glad to hear that arrived. If you ever have any other questions or concerns you can always reach out to our team here. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

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6 Messages

3 months ago

You’re probably getting it, I also claimed it when it was available and I just got it yesterday

Visitor

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4 Messages

@Azulg8m3r@user_u8k1ci​ Good to hear your pins arrived.

(edited)

Visitor

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1 Message

3 months ago

I just received my mine. It's March 9th!

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