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Friday, September 1st, 2023 3:21 PM

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Xfinity Reward - free Apple Watch

The description is not entirely clear, but can someone confirm that the free Apple Watch offer will cost $10 smart watch fee per month for 24 months?  In short, you are signing up to a 2 year cellular plan for your free watch.  If you cancel the plan for the phone early, what happens?

Accepted Solution

Official Solution

Official Employee

 • 

1.9K Messages

1 year ago

Hi, @user_d7c833! Thanks for spending some of your precious time to contact XFINITY over our forums page for the free smartwatch "On Us" reward. We can help with providing clarity on if this will cost $10 per month for 24 months. Here are the details below:

 

Xfinity Mobile customers who are enrolled in either the Diamond or Platinum Xfinity Rewards tier or have been an existing customer for more than 7 years may qualify for a smartwatch “On Us” when adding a new watch line with Xfinity Mobile.

 

Customers must activate a new watch line with Xfinity Mobile. The promotion will be delivered as monthly bill credits spread equally over 24 months. The first credit will be applied at the time of purchase.

 

To qualify, Xfinity Mobile customers must purchase an eligible device with a DPP and activate a new line of service within 30 days of purchase. These eligibility requirements must be met. Attempting to qualify a line using workarounds will result in a poor customer experience.

 

This promotion is stackable with other offers at the line level.

 

See details on this promotion below. Only the listed Xfinity Rewards tiers and smartwatches by these manufacturers are eligible for the specific dates listed.

 

Promotion Schedule

Smartwatch “On Us” – Up to $299.99 Discount 

 

Start Date: Aug. 23, 2023

End Date: Sept. 22, 2023

Eligible customers: Xfinity Rewards customers in the Diamond and Platinum tiers

Eligible smartwatches:

Apple Watch Series 7 Aluminum (41mm and 45mm)

Apple Watch Ultra

Apple Watch SE Aluminum 2022 (40mm and 44mm)

Apple Watch Series 8 Aluminum (41mm and 45mm)

 

If a line is canceled, voluntarily or involuntarily, the promotion will be terminated. 

3 Messages

1 year ago

Thank you for the explanation

Official Employee

 • 

994 Messages

1 year ago

You're welcome, @user_d7c833! Please let us know if you have any further questions/concerns, we are happy to help anytime! Have a wonderful weekend! 

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