Visitor
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4 Messages
xFinity Mobile
I traded in three cell phones and was only credited for two.
This happened at a contract store. Who at Comcast can rectify this situation?
Visitor
•
4 Messages
I traded in three cell phones and was only credited for two.
This happened at a contract store. Who at Comcast can rectify this situation?
XfinityJeff
Official Employee
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1K Messages
3 hours ago
Good morning @Dragon8064, and thanks for posting your issue to the community forums, I hope this message finds you well. I am sorry to hear about the issues with the trade in, I know how frustrating that can be, but you have come to the right place for assistance with this issue. Have you checked the status of the trade in on the Xfinity Mobile website? You can find the instructions for that here.
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