Visitor
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3 Messages
Xfinity membership spam
I got a spam email from Xfinity about "Xfinity membership" which I never enrolled in. At the bottom of the email you claim it's "service related" which is a lie, the only service I get is home internet.
Where can I delete my xfinity membership and stop that spam from ever coming to me again?
user_lalql1
Visitor
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3 Messages
17 hours ago
screenshot from Xfinity email.
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user_lalql1
Visitor
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3 Messages
17 hours ago
Xfinity chat agent provides useless non-answer.
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BruceW
Gold Problem Solver
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27K Messages
11 hours ago
In https://forums.xfinity.com/conversations/customer-service/new-xfinity-membership-rewards/69716a48bef17951d87cb328?commentId=6971aa8fbef17951d8812cb4 employee @XfinityDemitrius wrote:
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityJoe
Official Employee
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1.2K Messages
9 hours ago
We'd be happy to take a closer look at that email @user_lalql1
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3kYXwkR for an example
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