Xfinity making me miss work

I work from home and now will not get paid and may have already lose my job from not being able to go to work. When the roads were not safe and lines were down I saw 3 xfinity trucks on my street hee hee ha ha with the neighbors. Now that things are back up and roads are safe I haven't seen a xfinity truck in sight. They are not trying to fix anything! I will be looking for a different provider after this and expect compensation from this!