Visitor
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2 Messages
Xfinity Internet Stuck in "Pending Activation"
Hello,
My Internet is working fine, but I am unable to change my network SSID because my account is stuck in "pending activation".
Visitor
•
2 Messages
Hello,
My Internet is working fine, but I am unable to change my network SSID because my account is stuck in "pending activation".
XfinityAbby
Official Employee
•
656 Messages
1 day ago
Hello @user_epwyds have you attempted the activation steps again to see if it will change?
2
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XfinityDemitrius
Official Employee
•
2.5K Messages
8 hours ago
Thank you for taking the time to reach out and share your experience @user_epwyds. The account currently subscribes to our prepaid NOW Internet service. With the NOW Internet product, we do not provide billing or troubleshooting support.
We do offers 24/7 digital support for customers who may be experiencing issues with their NOW Internet service. For help in real-time from an agent through the Xfinity Assistant, please Click Here to chat with the NOW Internet team for assistance.
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