1 Message

Thursday, January 25th, 2024 4:49 PM

Closed

Xfinity Internet Equipment Delivery

I will soon be moving to a new apartment and I purchased a Xfinity internet package two days ago. I received an order confirmation but no information further. Can I get a status update on my order or a guess when my equipment will be delivered to my new place? 

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Expert

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117.2K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.2K Messages

2 years ago

 

user_1hrv75 

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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