Visitor
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1 Message
Xfinity hotspot doesn't have internet access.
A hotspot I frequently depend on is currently offline, and the only way I've discovered to fix this is by sending a direct message on the forum. I hope this gets resolved soon, as hotspots in my area tend to be unpredictable. If anyone has an alternative solution, I would appreciate hearing about it. Thank you.
XfinityDemitrius
Official Employee
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2.5K Messages
2 days ago
Hey @user_blucloud, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience and feedback regarding the Xfinity WiFi Hotspots. Are you currently an active Xfinity Internet customer or have you purchased the NOW WiFi Pass for $10.00/m?
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user_1546b9
Visitor
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4 Messages
4 hours ago
I have the same issue. The hotspot I have been using for at least 3 months has been quite reliable up till now, but it stopped working on all my devices several days ago. And yes, I am an xfinty customer. It will connect but there is no internet. I have installed xfinity app and it tells me my devices are authorized and set to connect automatically. I DO NOT THINK THIS IS A PROBLEM ON MY END.
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