Ford1951's profile

Visitor

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3 Messages

Wednesday, August 23rd, 2023 2:37 PM

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Xfinity Games Website Not Working

Rather suddenly the Xfinity games website at "https://games.xfinity.com/all-games" has stopped working.  Is this a temporary malfunction that will be repaired or has Xfinity shut down this website without notice??

Expert

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107.1K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Contributor

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31 Messages

Has there been any UPDATE on this issue? The games.xfinity.com website has been down for over a month now - is it being repaired or is it gone permanently?  Thank you.

Official Employee

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1K Messages

Hello @Ford1951 and @Mikeprofla1 ! Thanks for bringing this to our attention. We do not have any information on this currently, but I did want to point out that we have games available via the X1 box as well. Details located here : https://www.xfinity.com/support/articles/x1-free-games-from-gametreetv

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Contributor

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31 Messages

Thank you for the fast reply Frank but how does Comcast / Xfinity not let their tech support staff / employees know where this game / website has gone to?  It's been around for years...not everyone has an X1 box, many of my senior citizen clients prefer to play it on their computer...

Official Employee

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1.9K Messages

@Mikeprofla1, I totally get wanting to enjoy that site and I'm happy to hear you enjoyed it so much. I don't have any more information on this site, or it's possible return. However, I'd love to work with you and see what options we have to possibly upgrade your equipment and get you on the X1 platform. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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31 Messages

Again thank you for the reply...however it's not for me...I'm a computer consultant to hundreds of South Florida senior citizens and many of them have missed playing their games...they're on fixed incomes and can't migrate to the newer technology.  Reading between the lines I can figure out that the Gaming website isn't coming back...that's what I'll be conveying to my clients.  Thank you.

(edited)

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