Xfinity Expired refund Card

Thanks for reaching out on our Xfinity Community forums @user_xrezd3!  We can definitely take a look at that refund card for you!  😀 We're here to help!

So we can locate your account, please send us a direct message* with your full name and service address.  Once we have you verified, we can review your information with you and assist you with your concern!  

How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.