Visitor
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1 Message
Xfinity dug into our backyard.
Hi, I’m not an Xfinity customer, but Xfinity came to my house because they said there was an outage or an issue detected under our yard. They dug up part of the yard to fix the issue and told me they would leave it in the same or better condition than they found it. Our yard was left in a worse condition than before and has pretty clear issues with a lot of dirt exposed. I can provide pictures of the damage if needed.
XfinityJorge
Official Employee
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3.3K Messages
4 hours ago
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
(edited)
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