Visitor
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1 Message
Xfinity damaged my sprinkler system.
Xfinity accessed my yard to set up a neighbor’s service. They damaged my sprinkler system. I need it repaired immediately!
Visitor
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1 Message
Xfinity accessed my yard to set up a neighbor’s service. They damaged my sprinkler system. I need it repaired immediately!
EG
Expert
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117.2K Messages
9 hours ago
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinM
Official Employee
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645 Messages
9 hours ago
Thank you for bringing this to our attention, @user_4tkx24. We can certainly make sure this gets in front of the right eyes to make sure this gets rectified for you, but we will need some additional details. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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