@RonG12 You can reach our phone agents at 1 800 Xfinity anytime you like, but we are also experts in all thing Xfinity here if you would like our help. We are here 7 days a week to assist if you like.
Hi user_36vool, strange noises are always a little worrying, so I get where you're coming from. Let's make sure we're on the same page with your equipment. Are you using a Xfinity gateway? Also, are you using a standalone/personal router along with your gateway or modem?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityEricB
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