Visitor
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1 Message
Xfinity Cable is a hazard on my driveway and sidewalk
Cable is on my driveway and sidewalk which is a hazard not only to us but to pedestrians walking along my sidewalk too. If they would have tied it to my fence I wouldn't have minded. Please give me a contact number to report this asap. Thank you.
XfinityJeniece
Official Employee
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3.1K Messages
1 day ago
Hey there, user_78r2s3, thanks for reaching out through Xfinity Forums regarding the downed line. We would be happy to help you resolve this issue. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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