U

Visitor

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1 Message

Saturday, July 5th, 2025 10:31 AM

Xfiniti should just stop selling Now products until you can provide support

Xfiniti should be ashamed of itself, how in 2025 you have zero support for your “Now” products or any products that you provide…It appears the only thing you’re concerned about is stealing consumers money “Now!!!”…I’m just going back to Verizon. Thanks for making me realize, I was better off with Verizon. I have to pay more, but my services that I pay for work and I don’t have to deal with a useless AI assistant. Thanks for nothing, keep my money…It’s all a part of your grand scheme I guess…

Official Employee

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1.6K Messages

7 hours ago

@user_v0a5do Thank you for reaching out on the Xfinity Community Forums. I greatly appreciate you taking the time to provide us with your feedback. Good or bad, feedback is important to us to not only improve our products and services, but the customer experience as well. I would gladly pass along the feedback through the proper channels. NOW support can be located at https://www.xfinity.com/support/now if you need further assistance. 

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