U

Visitor

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1 Message

Tuesday, May 20th, 2025 7:23 PM

Xfi pods

I have been trying forever to get the xfi pods my home needs. I've called many times, done the chats, even went into a store. Nobody will help because "the system has to deem it necessary". The system is clearly flawed. I have 2 baby monitors that I can almost never see my children on and ring cameras that cut in and out which is amazing when I'm working 1200 miles from home and can't see what's happening around my home. I need help before I just switch to cheaper service and get 2 modems. This is a last call for help.

Official Employee

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3.1K Messages

1 day ago

Hey there, user_ad6knt, thanks for reaching out through Xfinity Forums regarding the Wi-Fi Boost Pods. We would be happy to help with ensuring you have the right equipment for your connection. Are you looking to purchase the Pods? If you so, you can purchase the Pods online through our website, https://www.xfinity.com/learn/internet-service/wifi/xfi-pod. 

 

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