1 Message

Thursday, March 23rd, 2023 10:39 PM


Xfi gateway hasn't shipped out

I ordered my gateway almost two weeks ago and i have yet to get an update email or anything else relating to where it is.

Accepted Solution

Official Employee


933 Messages

1 year ago

Hi @user_6b85a6
I know how important it is to look into the status of your order, can you send me a direct message with your name and address?

To send a Direct Message, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

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