Visitor
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1 Message
X-Class Rollout in my area. How do I find out when and if the 2000/300 service is being offered in my area
A few weeks ago I go messages that Xfinity was upgrading equipment and service in my area and service may be interrupted. I was hoping that the higher upload speeds would be part of this upgrade. When I go to my account it shows I have the best plan 1200/40. Is there any place to see when and if the higher upload speeds will be offered?
EG
Expert
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111.5K Messages
10 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityPeterH
Official Employee
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2.1K Messages
9 hours ago
Colorado Springs, CO
Atlanta, GA
Philadelphia, PA
We can also take a look at your account and see if there are any offers, but as for when service might be in your area we do no have access to future construction/upgrades.
You can also visit the official Xfinity availability checker:
xfinity.com/planbuilder
Enter your full address to see if X-Class tiers like X-2Gig or X-3000 are available.
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