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Friday, August 9th, 2024 2:16 AM

X-Class Availability

I am wondering if X-class tier service is going to be available in my area (Atlanta, GA). I noticed some orange flags labeled "CAT V" outside of where I live.

Official Employee

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1.7K Messages

3 months ago

 

user_o0t6wj Thank you so much for reaching out to our team over our Forums and we are happy work with you to look into if our X class is available in your area. To get started can you send us a DM with your name and address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 
 

 

Contributor

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23 Messages

3 months ago

I heard it’s coming where I live in Buckley WA in Seattle-Tacoma area in the next couple of weeks. I was just chatting with an agent. Good news!!!!!

Visitor

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9 Messages

16 days ago

X-class internet is not a new infrastructure install on customer property.  It will only be upstream nodes (typically the boxes outside the neighborhood or hanging from telephone pole lines, as well as the backoffice equipment side with comcast.  If you see flags marked on or near your property its most likely either a request from a neighbor to have some work done on their property to locate existing cable and electrical lines, or its fiber installation coming to your neighborhood.  Those are two common possibilities.  If its the later you wont care about x-class any longer :)

(edited)

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