I spent much time over the past 2 days with two xFinity chat agents attempting to get an XB8 gateway modem. I was assured yesterday by Faisal that an XB8 was ordered. I received a delivery today and it was a XB7, which I already have. Very disappointed and frustrated.
Bottom line, either the XB8 is available or not. xFinity has flooded the media with XB8 ads. I have been a Adelphia/Comcast/xFinity customer for almost 23 years and deserve better. I'm inclined to think the chat agents were just telling me what I wanted to hear.
So, I want the XB8. Do you have it? If so, send it (and no shipping fees or taxes). If not, how do you plan to notify me when it becomes available. Simple. Do better. Protect your 'brand'.