Visitor
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12 Messages
XB8 Request
Looking to upgrade my device from an XB7 comcast sent me the wrong modem
they sent me a xb7 again please can u send me the XB8. Thank you, in advance.
Visitor
•
12 Messages
Looking to upgrade my device from an XB7 comcast sent me the wrong modem
they sent me a xb7 again please can u send me the XB8. Thank you, in advance.
CCCrystal1
Problem Solver
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528 Messages
3 years ago
Hi there! Thank you for taking the time to reach out to us today! Please send me a private message with your full name and full address. I can most definitely take a further look at this for you.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity
Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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Chrisb01997
Visitor
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12 Messages
3 years ago
My name is Christian [Edited: "Personal Information"] and my Address is [Edited: "Personal Information"]
(edited)
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