Frequent Visitor
•
9 Messages
XB10
I’m considering getting an Arris G54 and stopping leasing the XB8 device we have (no XB10 here yet and tired of waiting). We are Xfinity Internet/Mobile only; we are Diamond Rewards members. Will I lose any of the Comcast-provided content and/or features I’m used to?
EG
Expert
•
114.4K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
XfinityDemitrius
Official Employee
•
2.2K Messages
3 hours ago
Hey @scran4d, Thank you for visiting our official Xfinity Forums Community support page. You should be perfectly fine using the Arris G54 modem in lieu of the Xfinity xFi Gateway. The Arris G54 is able to work on our sub-split and mid-split networks and work no differently than our XB8 Xfinity xFi Gateway.
With using a personally owned device, our assistance with troubleshooting is limited where we are able to provide more assistance and troubleshooting while using the Xfinity xFi Gateway. We recommend visiting our 'Benefits of renting an Xfinity Gateway' and 'Using approved third-party equipment with Xfinity Internet and Xfinity Voice' support pages to help find and make the best decision for your home.
2
0