Visitor
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1 Message
XB10 modem
I have the 2Gig symmetrical speeds plan and everytime I get a modem sent to me it's a xb8, which I've had for years now
Visitor
•
1 Message
I have the 2Gig symmetrical speeds plan and everytime I get a modem sent to me it's a xb8, which I've had for years now
XfinityArmand
Official Employee
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2.4K Messages
3 hours ago
Thanks so much for taking the time to reach out to Xfinity Support @user_2v9ksd. We are so glad to hear from you and happy to assist in ensuring you have the proper device in your home. Have you tried exchanging the device in your local Xfinity Store?
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