XB10 Gateway Availability

Hi there, @user_xv74ra! Thanks for reaching out to us here on the Community Forum. XB10 devices are available to X-Class Internet customers with a symmetrical speed tier of X-500 Mbps or higher. We can check to see if you're eligible if you're not sure. While the city and zip code are appreciated, it's not enough information to go by to say. We would need to view the account. They can be shipped, professionally installed for a fee or picked up from an XFINITY Store if stock is available. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

@user_xv74ra, we want to thank you for reaching out on the Community Forum for your question regrading the XB10. While it is not available in your area yet, we appreciate your interest. Never hesitate to create another public post for any of your future account and service needs!