Visitor

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3 Messages

Saturday, April 4th, 2026 10:07 PM

Xb10 availability

When will XB10 be available in area code 55442?  We are thinking of switching ISP providers if the new XB10 continues to not be available (years after Xfinity said it would be available in our area).

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Expert

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117.7K Messages

30 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.5K Messages

30 days ago

@user_00nbt7 Thanks for adding a post to the community. The XB10 Gateways are reserved for accounts that have FDX service, which is basically having symmetrical download and upload speeds. They don't work well with regular speeds and internet service, but the XB8 does and performs the best right now. When your neighborhood is upgraded to the next generation internet speeds, you'll be able to get an XB10. Check out the details on how the XB8 matches up here https://www.xfinity.com/support/articles/broadband-gateways-userguides. 

Visitor

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3 Messages

@XfinityBenny​ - when will FDX service be available in zip/area code 55442?  We’ve had an XB8 for over 3 years and are looking to upgrade to XB10.

Visitor

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3 Messages

@XfinityBenny​ when will FDX be available in area/zip code 55442?  We’ve had an XB8 modem for over three years and are looking to upgrade to an XB10 or switch ISP providers since we can’t get any kind of timeline for when our area will be upgraded.

Official Employee

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2.2K Messages

 When your neighborhood is upgraded to the next generation internet speeds an email will be sent out advising of this upgrade availability. We do not have a timeline to provide. 

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