X1 Main DVR Box Model AX013ANM Error RDK-03030
I have been using the Xfinity app to troubleshoot. I have checked and tightened the cable coming into the house and to the splitter and then to the X1 box and they're all good. I have physically unplugged the box 3-4 times to reboot it and I have used the app to restart the box 2-3 times. Once it said it sent the signal and the box immediately restarted but the other time nothing happened. The box seems to come in and go out of connectivity to the system. I have not been able to do a System Refresh. It says because my main TV box is offline. Other TV boxes are fine.
Not sure if there's widespread issues but the iOS app sometimes reports 500 Error something went wrong, try refreshing your browser when I've been troubleshooting the box. Just now I couldn't log in to the forums because of an error. Internet connectivity thru my phone and PC seem fine today. Have not checked the phone service.
No reported outages in the area.
After showing the RDK-03030 for about 3-5 mins the box will go back to the Welcome connecting to your entertainment experience screen automatically with the three flashing dots with a number faintly at the bottom right corner alphanumeric like this xx:xx:xx:xx:xx:xx
Later RDK-03004 and RDK-03009 appeared. I finally got the System Refresh Started to appear on the app.