1 Message
X1 box activation trouble
Trying to set up my new X1 BOX for tv. It asks for last 4 digits of phone number but says phone number is not on account. Error XRE-00284. HELP!
1 Message
Trying to set up my new X1 BOX for tv. It asks for last 4 digits of phone number but says phone number is not on account. Error XRE-00284. HELP!
EG
Expert
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110K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
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3K Messages
4 months ago
Hey there, user_p1risb, thanks for reaching out through Xfinity Forums regarding your X1 box! We would be happy to help you with activating your box. Here is a link with the steps to activate the device, https://www.xfinity.com/support/articles/x1-stb-activation. Does this help?
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