Visitor
•
1 Message
X1 4K equipment upgrade
I received an email to
Upgrade your TV equipment – at no additional cost
how do I
Order the X1 TV equipment 4K HDR set top boxes XG1v4 and Xi6 to replace current units.
Thanks
Visitor
•
1 Message
I received an email to
Upgrade your TV equipment – at no additional cost
how do I
Order the X1 TV equipment 4K HDR set top boxes XG1v4 and Xi6 to replace current units.
Thanks
Accepted Solution
CCValerie
Official Employee
•
974 Messages
2 years ago
Hi there, @user_cb0c7d, thank you for taking the time to reach out to us through our Xfinity Forums. I understand you are interested in upgrading your TV equipment. We can definitely help you with those options. To get started, please send us a direct message with your full name and service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
For those of us who have not had a contract for many years, doing what they say will end up putting you on a new contract and losing any grandfathered channels we might still have on our Legacy cable service. Buyer beware.
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