Visitor
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3 Messages
WORSE COMPANY EVER
I have been on the phone for 2 days with differnt agents and different supervisors nothing resolved I have been liked to 3 times and still being lied to the original agent on my account changed my phone number bc I called in to request I asked for a specific area code she decided to change my number without giving me what I asked for so she tell me I have to wait 7 days and now I asked for a supervisor and he says wait 24 hours and still nothing been callling all day and still nothing I run a business and don’t have my number I have no phone for my kids school been calling my number that was disconnected this company doesn’t care about customer at all and they have these fake non speaking English agents that. Don’t care to listen I can’t even speak to a supervisor and al they keep saying is I’ll call you later and never do
XfinityDemitrius
Official Employee
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2.1K Messages
2 days ago
Hey @user_bpafme, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to look into the voice line and service.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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