Visitor

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3 Messages

Monday, August 3rd, 2026 7:06 PM

Wishing I Can Get One Straight Answer From 5 People Not 5 Different Answers

I have tried to no avail for you all to make the situation whole. You have been deceitful at every level and have not provided adequate service or info when required. I need a contact at corporate to speak with directly regarding the lack of service and providing the proper info and needs to your customer.

I will not settle for being displaced and ignored, and will exhaust every avenue until a reasonable resolution is reached.

[Edited: All Caps]

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Official Employee

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3K Messages

2 hours ago

 

user_k3u3wx I appreciate you taking time out of your day to post on our Community Forum! You've reached the perfect place to get help with your Xfinity service. We try to provide transparent and accurate information every time you reach out, so I apologize that we haven't met that expectation. What's been going on? 

 

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