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1 Message

Thursday, April 16th, 2026 8:16 PM

Wifipass is not working

I ordered wifi now pass for $10 a month on April 1st 2026. It was working good until this morning and it just stopped working 

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Official Employee

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158 Messages

6 hours ago

Hello @user_07kgh2 and thank you for reaching out to our Xfinity Community forums with your concern.  😀 Not being able to access your Wi-Fi services when you need it can cause frustration, but we're here to help!

You stated that you signed up on 4/1/26, and now it's not working... are you signing in via the Xfinity Secure Wi-Fi App, or are you searching for 'xfinitywifi' and signing in via a web browser?  Are you receiving an error message you can provide to us?  

With additional details, we can help further assist you?

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