Thank you, @user_738caa, for reaching out on our Xfinity Community forums, and congratulations on your new unit!
If you're simply moving from one apartment or unit to another within the same building, you can often transfer your Xfinity services right through the Xfinity app.
To get started, open the App, go to the Account icon on the bottom and select "Manage Your Plan." Once there, scroll down until you see the 'Services' option and tap it, then select "Move to a new address."
The app will guide you through confirming your current address, entering your new unit information, selecting your move date, and reviewing any equipment or installation requirements. Once everything is submitted, you'll receive updates on the status of your move and any next steps that may be needed.
Using the app is typically the fastest way to schedule a transfer and ensure your services are associated with the correct unit. If you run into any issues during the process or have questions about your move, please let us know, and we'll be happy to help. 😊
(Thank you @Latoque for spotlighting this thread for us!)
Latoque
Expert
•
30K Messages
6 hours ago
Moved from Email forum
0
0
XfinityCliff
Official Employee
•
627 Messages
6 hours ago
Thank you, @user_738caa, for reaching out on our Xfinity Community forums, and congratulations on your new unit!
If you're simply moving from one apartment or unit to another within the same building, you can often transfer your Xfinity services right through the Xfinity app.
To get started, open the App, go to the Account icon on the bottom and select "Manage Your Plan." Once there, scroll down until you see the 'Services' option and tap it, then select "Move to a new address."
The app will guide you through confirming your current address, entering your new unit information, selecting your move date, and reviewing any equipment or installation requirements. Once everything is submitted, you'll receive updates on the status of your move and any next steps that may be needed.
Using the app is typically the fastest way to schedule a transfer and ensure your services are associated with the correct unit. If you run into any issues during the process or have questions about your move, please let us know, and we'll be happy to help. 😊
(Thank you @Latoque for spotlighting this thread for us!)
0
0