Visitor
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13 Messages
wifi won't connect
I split my time between 2 residences, summer and winter.
Wifi has been working fine for the last 6 weeks. Suddenly today I cannot connect my computer to my home wifi. Message says the network password is incorrect or changed. I have not changed anything.
Stranger still, I CAN connect to my winter wifi network, even though my winter home is 1,300 miles away and my winter xfinity account is in temporary suspension.
Please help--thanks.
XfinityDemitrius
Official Employee
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1.9K Messages
4 hours ago
Hey @4cu66YF, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the Xfinity Internet connectivity issues you are experiencing. It would pretty much be impossible to connect to a wireless network that is so far away.
Do you use the same WiFi network name and password at both of the homes? Do you currently use an Xfinity xFi Gateway or use your own personal cable modem/router? We hope to hear from you soon.
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