1 Message
Wifi Now Pass
I was very satisfied with this temporary option of internet until i paid and renewed for another 30 day pass and i was cut before my 30 days and i called to see what happend and no one seemed to know what i was talking about and wanted me to upgrade to a $100 bundle option and said my money woulf be refunded but i have yet to see that on my account. Why do you guys remove wifi from certain zones?
EG
Expert
•
110K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityJanelle
Official Employee
•
1.5K Messages
1 year ago
Hi @Naty513 Thank you for reaching out on the Xfinity Community Forums. I am happy to help. You mentioned switching into a bundled option, was this to have residential internet? Can you expand a little more on the issue that happened?
0
0