5 Messages

Sunday, August 2nd, 2026 5:26 PM

WiFi Extender Purchased 11 days ago

I purchased a WiFi extender 11 days ago and I’m set to be charged for it in my next billing cycle. It has not arrived yet. Please advise

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Official Employee

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1.1K Messages

13 hours ago

Greetings @user_bf81ba, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues with the WiFi extender, but you have come to the right place for assistance with this issue. Was this extender purchased on the Xfinity website?

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