Visitor
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2 Messages
Wifi at residential apartment showing as business
My daughter is moving to an apartment that is coming up as a business. The utilities are included so there is no utility bill. This building was once a large Church but now has businesses on one end and apartments on the other. How can she get wifi?
XfinityArmand
Official Employee
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2.1K Messages
4 months ago
Thanks so much for taking the time to reach out to Xfinity Support @sherry_d! We are so glad to hear from you and want to help in any way that we can to get things taken care of for you. No worries! You have reached out to the right team to get things squared away. Please feel free to shoot ys a private message with your details so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
(edited)
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EG
Expert
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110.2K Messages
4 months ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section.
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