alex179's profile

Contributor

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72 Messages

Tuesday, November 18th, 2025 4:17 PM

Wicked For Good free tickets code no longer valid

I was able to claim a code for two free tickets to Wicked For Good, but the code is showing as no longer valid when trying to use it. Can I get help with this?

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Official Employee

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2.4K Messages

6 hours ago

 

alex179 We can take a look and see what options we have for this reward. Please feel free to send us your full name and complete address via our DM.

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e

 

Contributor

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72 Messages

@XfinityPeterH​ 

I sent a direct message. Thank you.

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