viji77's profile

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1 Message

Mon, Dec 14, 2020 12:00 PM

Why My bill Went up by 36 Dollars this month?

Shocked to see my bill Went up by 36 Dollars this month. Very dissapointed.

Any one else has similar issues?

Responses

Again

Expert

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25.8K Messages

6 m ago


@viji77 wrote:

Shocked to see my bill Went up by 36 Dollars this month. Very dissapointed.

Any one else has similar issues?


Your contract may have ended, plus some fees have been increased such as the Regional Sports Network fee.  Always read the notes on your billing statements each month for important information.

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ComcastChe

Official Employee

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6.1K Messages

6 m ago

Thank you for posting your question, and welcome to the  Xfinity Forum, @viji77! That's a great question! The information provided by @Again is correct. Please follow this link to View A History of Your Service Agreements. I would also recommend reviewing your most recent bills to find out about any rate increases that will affect you. If you need assistance in finding a better promotion that fits your needs, feel free to send me a private message. To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address. 

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CCTeds

Official Employee

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18.9K Messages

6 m ago

@qwikxr  click ComcastChe in the upper left of the response in the post above. The "Send a Message" button will then be near the upper right of that screen - white letters on a blue button.   

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New Poster

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2 Messages

6 m ago

I don't get a send message option after clicking your name..  @ComcastChe 

 

New Poster

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2 Messages

6 m ago

Apparently, I was blind  🙂

TY

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