Hi there, @user_wkrk4i. Thanks for reaching out to us here on the Community Forum and sorry to hear you're having trouble with hotspot connections. If there are issues at your location, the likely issue is that you are not in close enough range of a hotspot to provide a speedy connection. How many bars are you seeing, and are there multiple SSIDs available?
XfinityFrank
Official Employee
•
2.6K Messages
6 hours ago
Hi there, @user_wkrk4i. Thanks for reaching out to us here on the Community Forum and sorry to hear you're having trouble with hotspot connections. If there are issues at your location, the likely issue is that you are not in close enough range of a hotspot to provide a speedy connection. How many bars are you seeing, and are there multiple SSIDs available?
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