Why can't I get Current Access to email from my comcast email account?

I need full access to my current email account. It stopped sending me messages a short while ago.

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XfinityQue

Official Employee

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375 Messages

3 months ago

user_7jiy7b, thanks for reaching out! I understand your concern. I want to ask, when was the last time you've used your account?

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Moseley999

Visitor

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1 Message

I viewed my email yesterday. Why is this so complicated

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4 hours ago

0

Moseley999 Typically, we ask our users to create their own public post that way the correct ticket is generated and help can be provided properly. That said we can still help you. What happens when you try to access your email today?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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4 hours ago

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Customer Service

user_7jiy7b

Why can't I get Current Access to email from my comcast email account?

XfinityQue

Moseley999

XfinityPeterH

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