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user_pqvq1n
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Wednesday, January 15th, 2025 1:34 PM

Why am I being billed an XM fee when I have internet as well?

Why am I being billed an XM fee when I have internet as well? Why did they not add my internet to my phone account? I went to a Xfinity store months ago to straighten this out and I’m still being billed. I want this fixed & to be credited!!

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20 hours ago

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XfinityAirelle

Official Employee

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2.2K Messages

20 hours ago

 

user_pqvq1n Hi there! We would be happy to look into this for you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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