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user_jrbuh1
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Wednesday, May 29th, 2024 10:38 PM

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Where to file a complaint with Xfinity

May 29, 2024

Hello:

May I have the email address for customer service at Xfinity in Grand Rapids MI?

Thank-You,

[Edited: Personal Information]

Question

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Updated 

11 months ago

 • Edited

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EG

Expert

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110K Messages

11 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityJorge

Official Employee

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2.1K Messages

11 months ago

 

user_jrbuh1 Hey there! Thank you so much for using our Forums and you came to the right place for help. Please send us a DM and we are happy to work together! Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 
 

 

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