Where is my activate now banner

I do not have a banner saying activate now on xfinity.com or xfinity assistant. I pay for a gig of internet and am entitled to two years of Peacock premium for free. This is obviously an issue. Why isn’t Xfinity addressing it already!!!

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Peacock Subscription Activations

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user_3d865c

Visitor

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9 Messages

2 years ago

I forgot to add on my post that I was on the phone with Xfinity for 2 1/2 hours; transferred 4 times and not one person could help me! I am completely dissatisfied with the customer service/support!

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XfinityJosephA

Official Employee

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1.7K Messages

@user_3d865c this is a known issue that’s still being worked on. I'm sorry you can't see the banner in the Xfinity Assistant. Check back periodically for a resolution. We are doing all we can to resolve the issue.

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2 years ago

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Customer Service

user_3d865c

Where is my activate now banner

user_3d865c

XfinityJosephA

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