Thank you for those details.I would like to look into this more with you by taking a look at the set up of your new address. To get started, please send our team a direct message with your full name and full address.
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityChristy
Official Employee
•
1.9K Messages
1 year ago
Thank you for those details.I would like to look into this more with you by taking a look at the set up of your new address. To get started, please send our team a direct message with your full name and full address.
To send a "Direct Message" message:
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