Visitor
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1 Message
when is xfinity going to figure out how to stop interrupting streaming. I pay an exorbitant amount of money every month for this service
Fix this [Edited: "Language"]. I am tired of being kicked out of shows and having to restart or come back later to finish watching. This is getting so old and I am about to find a different provider for my viewing pleasure. This isn't a random event. This happens every night when I sit down to watch tv. Not a good customer experience.
XfinityAmira
Official Employee
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4.9K Messages
2 hours ago
Hi user_8ik5pl! Thanks for reaching out on our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you. I am sorry to hear about the connection issues you're experiencing while streaming. To further troubleshoot this with you, are you experiencing this interruption issue when watching the Xfinity Stream App via a Roku device or on a compatible Smart TV?
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