Visitor
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1 Message
What the heck is going on with my internet service?
My internet has been out since 6pm YESTERDAY! Xfitnity was giving time updates but now it’s not doing that. I work from home and this has been a big inconvenience. If you all are routing all outage issues to the virtual service give us an ETA on when it will be fixed. Also tell us what’s going on!
EG
Expert
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111.4K Messages
4 years ago
Concern moved here for greater exposure to actual Comcast employees.
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XfinityAirelle
Official Employee
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2.7K Messages
4 years ago
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there
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