U

Visitor

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1 Message

Wednesday, April 21st, 2021 12:38 AM

Closed

What the heck is going on with my internet service?

My internet has been out since 6pm YESTERDAY! Xfitnity was giving time updates but now it’s not doing that. I work from home and this has been a big inconvenience. If you all are routing all outage issues to the virtual service give us an ETA on when it will be fixed. Also tell us what’s going on! 

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Expert

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111.4K Messages

4 years ago

Concern moved here for greater exposure to actual Comcast employees. 

Official Employee

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2.7K Messages

4 years ago

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there

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