Visitor
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1 Message
What the heck is going on with my internet service?
My internet has been out since 6pm YESTERDAY! Xfitnity was giving time updates but now it’s not doing that. I work from home and this has been a big inconvenience. If you all are routing all outage issues to the virtual service give us an ETA on when it will be fixed. Also tell us what’s going on!
Responses
EG
Expert
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86.6K Messages
24 d ago
Concern moved here for greater exposure to actual Comcast employees.
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ComcastAirelle
Official Employee
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129 Messages
23 d ago
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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