1 Message
What does asap mean for eta for restoration of services?
Xfinity says the estimated time for restoration of services os "as soon as possible" wtf does that mean?
1 Message
Xfinity says the estimated time for restoration of services os "as soon as possible" wtf does that mean?
XfinityJeniece
Official Employee
•
3K Messages
10 months ago
Hey there, user_5nkvqp, thanks for reaching out through Xfinity Forums regarding your service interruption. As soon as possible means that we do have techs actively working on this issue to get you back up and running. We do not have a specific update on when this issue will be resolved. If you are in the Houston area, I would recommend using the following website to monitor for updates, https://texas.comcast.com/alerts/. We truly appreciate your continued patience.
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user_8xqogp
1 Message
6 months ago
“As soon as possible” is an ENTIRELY UNHELPFUL response. I have been without streaming/intenert for 24 hours and would like a more definitive answer than that lousy one.
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