Website not loading

@XfinityNicolas​ I am ostensibly having the same issue.  Yes, the issue happens irregardless of browser or cache (Chrome, Incognito, Firefox, etc).

When visiting and logging in to xfinity.com I'm redirected to https://www.xfinity.com/auth which fails to load due to javascript errors.  I've uploaded the relevant screenshots here https://imgur.com/a/5K5OMRD

I've cross posted my issue at https://old.reddit.com/r/Comcast_Xfinity/comments/10kipa8/i_cannot_use_the_website_after_login/ as well.

Hi there, @user_4f413c Thank you so much for reaching your Digital Care team. Thank you for your patience while you waited to connect with me. I'm very sorry for the trouble you are experiencing while trying to view the billing portion of the App. I appreciate the troubleshooting that you already performed, which I do appreciate. Please be assured you reached the right person to assist you. Can you please DM me your first and last name along with your full service address so that I can assist you further?

To send a direct message [private message]:

•   Click "Sign In" if necessary
•   Click the "Direct Message" icon 
•   Click the "New message" (pencil and paper) icon
•   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
•   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
•   - An "Xfinity Support" graphic replaces the "To:" line.
•   Type your message in the text area near the bottom of the window
•   Press Enter to send it

Hi, I am having the same issue described by @user_c27af2 and @user_4f413c. I have tried different browsers and clearing my cache. Unfortunately, I cannot find a link to send you a direct message about this (and it seems like other people are also having this issue https://forums.xfinity.com/conversations/search?q=direct%20message).

@user_6a06e2 Thank you for reaching out to us and letting us know that you are also having the same issue. I can truly understand the frustration this has caused. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it