Visitor
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1 Message
Website cable ourage
I have WiFi but no access to any Xfinity websites, apps or cable. The chat bit assistance claims there are no outages in my area but even your 800 Xfinity number hangs up immediately or fails before ringing. Please update your customers about [Edited: "Profanity"] is going on!
XfinityAlyssaA
Official Employee
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2.8K Messages
8 hours ago
Good evening, and thank you for reaching out on our forums to let us know about your service issues @user_jg54jt, we truly appreciate it.
To better assist with troubleshooting, are you experiencing any error codes or messages on your TV or within your apps? Also, when did this issue first begin?
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